Privacy Policy
By using our website or services, you consent to the data practices described in this policy.
Introduction
At Zeno Solution, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website https://zenosolution.com/ or engage with our services.
Information We Collect
We may collect the following types of information:
1. Personal Information
Information that you voluntarily provide to us, including but not limited to:
Name
Email address
Company name
Phone number
Project or inquiry details
Any information submitted through contact forms, lead capture forms, or demo requests
2. Technical & Usage Information
Automatically collected information may include:
IP address
Browser type and version
Device information
Pages visited and time spent on the site
Referring URLs
Interaction data from web-based experiences or microsites
3. Campaign & Analytics Data
For gamified campaigns, interactive apps, or event-based solutions, we may collect:
User interaction data (clicks, gameplay activity, engagement metrics)
Lead capture data (where applicable and consented)
Performance and usage analytics for reporting and optimization purposes
How We Use Your Information
We use collected information to:
Respond to inquiries and communicate with you
Deliver and manage our services and digital solutions
Improve website functionality and user experience
Analyze campaign performance and engagement
Create analytics dashboards and reports
Maintain security and prevent fraud
Comply with legal and regulatory requirements
Cookies & Tracking Technologies
Zeno Solution may use cookies and similar technologies to:
Enhance website performance
Understand user behavior and preferences
Track campaign analytics and site usage
You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
Data Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We may share information only in the following cases:
With trusted third-party service providers who assist in hosting, analytics, CRM integrations, or technical operations
When required by law or legal process
To protect the rights, property, or safety of Zeno Solution, our users, or others
All third-party partners are required to maintain the confidentiality and security of your data.
Data Security
We implement appropriate technical and organizational measures to protect your information against:
Unauthorized access
Data loss or misuse
Alteration or disclosure
While no system is 100% secure, we strive to use commercially acceptable means to safeguard your data.
Third-Party Links
Our website may contain links to third-party websites or platforms. Zeno Solution is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of those websites.
Data Retention
We retain personal and campaign data only for as long as necessary to:
Fulfill the purposes outlined in this policy
Meet legal, contractual, or business requirements
Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent where applicable
Object to certain data processing activities
To exercise these rights, please contact us using the details below.
Changes to This Privacy Policy
Zeno Solution reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us.