Privacy Policy

Last updated: 9 August 2026

ZENO Solution respects your privacy. This policy explains how we collect, use, disclose, retain, and protect personal data when you visit this website, contact us, subscribe to updates, or discuss a project with us.

1. Personal data we collect

Depending on how you interact with us, we may collect:

• contact details such as your name, email address, and telephone number;
• project information, messages, budget ranges, and other details you choose to provide;
• newsletter subscription details;
• technical and usage information such as IP address, browser and device information, pages viewed, referral source, and cookie or analytics identifiers; and
• business and transaction records created when we discuss or deliver services.

2. How we use personal data

We may use personal data to respond to enquiries, evaluate and plan projects, prepare proposals, provide and improve services, operate and secure the website, send requested updates, maintain business records, comply with legal obligations, and protect our rights and users.

3. Consent and choices

Where consent is required, we collect, use, or disclose personal data for the purposes notified to you. You may withdraw consent for future use by contacting us. Withdrawal does not affect processing that was already lawful, and it may limit our ability to provide a requested service.

4. Cookies and analytics

This website may use essential cookies and analytics technologies to operate, understand usage, diagnose problems, and improve performance. You can control cookies through your browser settings, although disabling essential technologies may affect website functions.

5. Sharing and service providers

We do not sell personal data. We may share it with service providers that support hosting, security, analytics, communications, email, and project delivery; with professional advisers; or with public authorities where required by law. Service providers receive only the information reasonably needed for their role and are expected to protect it.

6. Overseas transfers

Some service providers may process information outside Singapore. Where the Singapore Personal Data Protection Act 2012 applies, we take reasonable steps to ensure transferred personal data receives a standard of protection comparable to that required in Singapore.

7. Retention and security

We retain personal data only for as long as it is reasonably needed for the purpose collected, our legitimate business needs, or legal and contractual requirements. We use reasonable administrative, technical, and organisational safeguards, but no internet transmission or storage method is completely secure.

8. Access and correction

You may ask to access or correct personal data we hold about you, subject to applicable law. We may need to verify your identity and may charge a reasonable fee where permitted. We will tell you in advance if a fee applies.

9. Third-party links and children

External websites and services have their own privacy practices, which we do not control. This website is intended for business audiences and is not directed to children under 13. If you believe a child has provided personal data, please contact us.

10. Changes to this policy

We may update this policy to reflect operational, legal, or technology changes. The latest version will appear on this page with its updated date.

11. Contact us

For privacy questions, consent withdrawal, access or correction requests, or complaints, contact: