Terms of Services
By using our website or services, you consent to the data practices described in these terms.
Introduction
Welcome to Zeno Solution. These Terms of Service (“Terms”) govern your access to and use of our website https://zenosolution.com/ and our services. By accessing or using our website or services, you agree to be bound by these Terms.
About Zeno Solution
Zeno Solution provides digital services including but not limited to:
Gamified digital campaigns
Interactive web games and microsites
Custom web and platform development
Interactive applications and digital experiences
Data, analytics, and business solutions
Immersive and XR (AR/VR) experiences
Use of the Website
You agree to use this website only for lawful purposes and in a way that does not:
Violate any applicable laws or regulations
Infringe upon intellectual property rights
Disrupt or interfere with the website’s security or functionality
Attempt unauthorized access to systems, data, or networks
We reserve the right to suspend or terminate access for any misuse.
Services & Engagements
All services provided by Zeno Solution are subject to:
Project-specific proposals, statements of work (SOW), or contracts
Agreed timelines, deliverables, and pricing
Client responsibilities such as timely approvals, content, and feedback
In case of conflict, a signed agreement or proposal shall take precedence over these Terms.
Intellectual Property
All content on this website, including but not limited to:
Text, graphics, designs, logos
Software, code, interfaces
Interactive experiences and demos
is the intellectual property of Zeno Solution or its licensors and is protected by applicable copyright and trademark laws.
You may not reproduce, distribute, modify, or use any content without prior written consent.
Client Content
You retain ownership of any content, data, or materials you provide to Zeno Solution for a project. By submitting such content, you grant us a limited right to use it solely for delivering the agreed services.
You confirm that you have the legal right to provide such content and that it does not infringe on third-party rights.
Analytics, Data & Campaign Performance
For campaigns, interactive experiences, and analytics solutions:
Performance results may vary based on user behavior, audience, environment, and external factors
Zeno Solution does not guarantee specific engagement, leads, conversions, or ROI unless explicitly stated in writing
All analytics and reports are provided for informational and decision-making purposes.
Payments & Fees
Payment terms, pricing, and invoicing schedules are defined in individual proposals or contracts. Unless otherwise stated:
Fees are non-refundable once work has commenced
Late payments may result in suspension of services or deliverables
Third-Party Tools & Platforms
Our services may integrate with third-party tools, platforms, or services (e.g., hosting providers, analytics platforms, CRM systems).
Zeno Solution is not responsible for:
Third-party service availability or performance
Changes, outages, or data loss caused by third-party providers
Confidentiality
Both parties agree to maintain the confidentiality of any non-public, proprietary, or sensitive information shared during the course of a project, unless disclosure is required by law.
Limitation of Liability
To the maximum extent permitted by law:
Zeno Solution shall not be liable for indirect, incidental, or consequential damages
Our total liability for any claim related to the services shall not exceed the amount paid by the client for the specific service giving rise to the claim
Disclaimer
Our website and services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding:
Accuracy or completeness of website content
Uninterrupted or error-free operation
Suitability of services for a particular purpose
Termination
We reserve the right to terminate or suspend access to the website or services:
For violation of these Terms
For non-payment
At our discretion where continued engagement is not feasible
Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
Changes to These Terms
Zeno Solution may update these Terms at any time. Updates will be posted on this page, and continued use of the website or services constitutes acceptance of the revised Terms.
Contact Us
If you have any questions or concerns regarding this Terms of Service or our data practices, please contact us.